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Billing Support

Change Payment Method

NOTE: If you purchased through an app store (Apple App Store, Google Play, etc.) you will need to manage your Payment Method on that platform.

Updating your payment method for your PCProtect subscription is quick and easy through your online account.

Accepted Payment Methods

We currently accept:

How to Update Your Payment Method

  • Log in to your PCProtect Online Portal.

  • Go to the My Services section

  • Select Payment Method.

  • Select Add New Card

  • Enter your new card details

  • Save your changes.

Change Payment Method

Important Notes

  • Updates take effect for future payments.

  • Your current billing date and subscription plan remain unchanged.

  • If a payment is due and your old payment method fails, updating your details will allow you to retry the payment.

NOTE: If your subscription is already billed through PayPal, you can update your card details directly in your PayPal account. However, it is not possible to switch from a card payment to PayPal (or vice versa) for an existing subscription agreement. To pay with a different method, you would need to cancel your current plan and start a new subscription using your preferred payment method.