Account Recovery

If you've lost access to your account, you can recover it in just a few steps.

Choose the option that best fits where you are in the process:

If you haven't started yet, use the 'Recovery My Account' button below. You'll be asked to fill out a short form so an agent can review your request.

Once reviewed, our agent will email you a verification code to your new email address.

If you've already received your code, use the button 'I Have an Access Code' below to continue your recovery.

After entering your code, follow the on-screen steps to complete your recovery and regain access to your account.